Two-Factor Authentication Messaging Policy

Purpose

CSNP uses SMS text messages solely for two-factor authentication (2FA) to protect your account security. This policy explains how we use phone numbers for account verification.
 

How We Use Your Phone Number

• We will send one-time passcodes via SMS to verify your identity when logging into your CSNP account

• Messages are limited to security verification codes

• Each code is temporary and will expire after a short time
   

Your Consent

By enabling two-factor authentication, you:

• Voluntarily provide your phone number

• Agree to receive security verification messages

• Understand these messages are for account protection only
   

Message Examples

• "Your CSNP login code is: 642981. This code will expire in 10 minutes."

• "Your password reset verification code is: 317246."
   

Your Privacy and Control

• Your phone number is securely stored

• We will never share your phone number with third parties

• You can remove or change your phone number at any time in your account settings
   

Contact Information

Questions about our 2FA messaging?

• Email: privacy-policy@csnp.org

• Website: https://csnp.org/2fa-messaging-policy
   

Policy Updates

We may update this policy periodically. The most current version will always be available on our website.

Last Updated: April 2025