Action Plan
Scam Response Action Plan
Easy-to-follow guides designed specifically for older adults navigating technology.
Getting Started
Don't panic if you think you've been scammed. This easy action plan tells you exactly what to do first, second, and third to protect yourself.
- • Immediate steps to take in the first hour
- • Phone numbers to call for help (with scripts)
- • How to protect your accounts and credit cards
Key Features
Real examples of common scams targeting seniors, plus exactly what to say when reporting fraud to your bank, police, or credit agencies.
- • Emergency contact card to keep by your phone
- • Scripts for talking to banks and credit card companies
- • Recovery timeline: what to expect in the coming weeks
Quick Action Items
Assess
Evaluate your current situation
Implement
Apply the recommendations
Maintain
Keep your security up to date
Download This Resource
Get the complete action plan with detailed instructions, worksheets, and action plans.
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